Online Returns & Exchanges

The Unnecessary Need adheres to the guidelines set by the Fair Trading Act in Australia.

The following conditions apply:

• No exchanges or credits will be offered for products that have had tags removed, have been worn or washed, or where original packaging has been damaged; or clearance items;
• Items must be returned as purchased new, in original sealed and undamaged packaging;
• Goods must be returned within 30 days from date of purchase;
• Customer must produce original proof of purchase docket/receipt;
• Products offered on sale or clearance specials are not returnable unless faulty.
• Warranty – all product warranties are manufacturer’s warranties. Manufacturers are entitled to attempt to repair a product before offering a refund, credit or exchange. (Product assessments are required to determine the appropriate means of action for each individual item).
• Any costs incurred by the customer to return the product to The Unnecessary Need will be the sole responsibility of the customer.
• Warranty periods do vary for each product and this period commences from date of sale.

Please contact us at theunnecessaryneed@outlook.com with any queries.